Terms and Conditions

Privacy Statement - Oomen Movers B.V. & Oomen Storage B.V.

1. Identity of the company
Oomen Verhuizers B.V. (KvK number 81032358) and Oomen Opslag B.V. (KvK number 81032765) are responsible for the processing of personal data as reflected in this privacy statement.
Address: Taanderstraat 2, 2222 BE Katwijk
Phone: 088 321 99 00
E-mail: info@oomen.com

2. Personal data we process
We process your personal data because you use our services and/or provide them to us yourself. Below is an overview:
- First and last name
- Address data
- Telephone number
- E-mail address
- Other data that you actively provide (such as via correspondence or telephone)
- IP address
- Data about your activities on our website
- Internet browser and device type

3. Special and/or sensitive personal data
Our website does not intend to collect data on visitors under the age of 16, unless with parental or guardian consent. However, we cannot verify whether a visitor is older than 16.
If you believe that we have collected personal data from a minor without consent, please contact us at info@oomen.com and we will remove this information.

4. Purposes and bases for processing
We process your personal data for the following purposes:
- Entering into, proving and executing agreements
- Contacting you if necessary for our services
- Providing goods and services
- Remarketing
- Complying with legal obligations (such as tax legislation)
The bases for this are: performance of the agreement, legal obligation, legitimate interest or - if applicable - your consent.

5. Automated decision-making
We do not make decisions about individuals based solely on automated processing.

6. Retention periods
We do not retain personal data longer than necessary for the purpose for which it was collected.
- Customer data: 10 years
Basis: performance of agreement, legal obligation (such as 7 years of tax records), legitimate interest.
- Leads and quote requests: 10 years
Basis: legitimate interest, such as commercial justification, repeat contact and monitoring by regulators.

7. Sharing personal data with third parties
We provide personal data to third parties only when necessary for the performance of our agreement with you or to comply with a legal obligation.

8. Cookies or similar techniques
We use functional, analytical and tracking cookies:
- Functional cookies: ensure the proper functioning of the website
- Analytical cookies: measure website traffic and improve user friendliness
- Tracking cookies: track surfing behavior for personalized content and advertisements
When you visit our website for the first time, we ask your permission to place these cookies. You can disable cookies via the settings of your browser.
Example third party:
Google Analytics - Cookie: _utma - Function: measuring website traffic - Retention period: 2 years

9. Your rights
You have the right to:
- Inspect, correct or delete your data
- Withdraw your permission for processing
- Object to processing
- Request data transfer (data portability)
You can contact the management:
Oomen Verhuizers B.V., t.a.v. the Management
Taanderstraat 2, 2222 BE Katwijk
E-mail: info@oomen.com
To prevent misuse, we ask that you enclose a copy of your proof of identity (MRZ, passport number and BSN protected).

10. Complaints
If you are not satisfied with the way we handle your data, you can file a complaint with the Personal Data Authority at:
autoriteitpersoonsgegevens.nl

11. Security of personal data
We are ISO 27001 certified and take appropriate security measures against misuse, loss, unauthorized access and unwanted disclosure.
In case of concerns or signs of misuse, please contact us at info@oomen.com or ask for the management.