Privacy Policy

Privacy Statement - Oomen Movers B.V. & Oomen Storage B.V.

1. Identity of the company
Oomen Verhuizers B.V. (KvK number 81032358) and Oomen Opslag B.V. (KvK number 81032765) are responsible for the processing of personal data as reflected in this privacy statement.
Address: Taanderstraat 2, 2222 BE Katwijk
Phone: 088 321 99 00
E-mail: info@oomen.com

2. Personal data we process
We process your personal data because you use our services and/or provide them to us yourself. Below is an overview:
- First and last name
- Address data
- Telephone number
- E-mail address
- Other data that you actively provide (such as via correspondence or telephone)
- IP address
- Data about your activities on our website
- Internet browser and device type

3. Special and/or sensitive personal data
Our website does not intend to collect data on visitors under the age of 16, unless with parental or guardian consent. However, we cannot verify whether a visitor is older than 16.
If you believe that we have collected personal data from a minor without consent, please contact us at info@oomen.com and we will remove this information.

4. Purposes and bases for processing
We process your personal data for the following purposes:
- Entering into, proving and executing agreements
- Contacting you if necessary for our services
- Providing goods and services
- Remarketing
- Complying with legal obligations (such as tax legislation)
The bases for this are: performance of the agreement, legal obligation, legitimate interest or - if applicable - your consent.

5. Automated decision-making
We do not make decisions about individuals based solely on automated processing.

6. Retention periods
We do not retain personal data longer than necessary for the purpose for which it was collected.
- Customer data: 10 years
Basis: performance of agreement, legal obligation (such as 7 years of tax records), legitimate interest.
- Leads and quote requests: 10 years
Basis: legitimate interest, such as commercial justification, repeat contact and monitoring by regulators.

7. Sharing personal data with third parties
We provide personal data to third parties only when necessary for the performance of our agreement with you or to comply with a legal obligation.

8. Cookies or similar techniques
We use functional, analytical and tracking cookies:
- Functional cookies: ensure the proper functioning of the website
- Analytical cookies: measure website traffic and improve user friendliness
- Tracking cookies: track surfing behavior for personalized content and advertisements
When you visit our website for the first time, we ask your permission to place these cookies. You can disable cookies via the settings of your browser.
Example third party:
Google Analytics - Cookie: _utma - Function: measuring website traffic - Retention period: 2 years

9. Your rights
You have the right to:
- Inspect, correct or delete your data
- Withdraw your permission for processing
- Object to processing
- Request data transfer (data portability)
You can contact the management:
Oomen Verhuizers B.V., t.a.v. the Management
Taanderstraat 2, 2222 BE Katwijk
E-mail: info@oomen.com
To prevent misuse, we ask that you enclose a copy of your proof of identity (MRZ, passport number and BSN protected).

10. Complaints
If you are not satisfied with the way we handle your data, you can file a complaint with the Personal Data Authority at:
autoriteitpersoonsgegevens.nl

11. Security of personal data
We are ISO 27001 certified and take appropriate security measures against misuse, loss, unauthorized access and unwanted disclosure.
In case of concerns or signs of misuse, please contact us at info@oomen.com or ask for the management.

Privacy Statement - Oomen Movers B.V.

1. Id.

Oomen Movers B.V. (KvK number 81032358) is responsible for the processing of personal data as reflected in this privacy statement. Address: Taanderstraat 2, 2222 BE Katwijk Phone: 088 321 99 00 E-mail: info@oomen.com

2. Personal data we process.

We process your personal data because you use our services and/or provide them to us yourself. Below is an overview:

• First and last name
• Address details
• Phone number
• Email address
• Other information you actively provide (such as through correspondence or telephone)
• IP address
• Data about your activities on our website
• Internet browser and device type

3. Special and/or sensitive personal data.

Our website does not intend to collect data on visitors under 16 years of age, unless with parental or guardian consent. However, we cannot verify whether a visitor is older than 16. If you believe we have collected personal information from a minor without consent, please contact us at info@oomen.com and we will delete this information.

4. Purposes and bases for processing.

We process your personal data for the following purposes:

• Entering into, proving and executing agreements
• Contacting you as necessary for our services
• Providing goods and services
• Remarketing
• Complying with legal obligations (such as tax laws)

The bases for this are: performance of the contract, legal obligation, legitimate interest or - if applicable - your consent.

5. Automated decision-making

We do not make decisions about individuals based solely on automated processing.

6. Retention periods

We do not retain personal data longer than necessary for the purpose for which it was collected.

• Customer data: 10 years Basis: contract performance, legal obligation (such as 7 years of tax records), legitimate interest.
• Leads and quote requests: 10 years Basis: legitimate interest, such as commercial justification, repeat contact and monitoring by regulators.

7. Sharing personal data with third parties

We provide personal data to third parties only when necessary for the performance of our agreement with you or to comply with a legal obligation.

8. Cookies or similar techniques

We use functional, analytical and tracking cookies:

• Functional cookies: ensure proper functioning of the website
• Analytical cookies: measure website traffic and improve usability
• Tracking cookies: tracking browsing behavior for personalized content and ads

Upon your first visit to our website, we ask your permission to place these cookies. You can disable cookies via your browser settings. Third party example: Google Analytics - Cookie: _utma - Function: measure website traffic - Retention period: 2 years Learn more about cookies at veiliginternetten.nl

9. Your Rights

You have the right to:

• View, correct or delete your information
• Revoke your consent to processing
• Object to processing
• Request data transfer (data portability)

You can contact the management for this purpose: Oomen Verhuizers B.V., attn. the Management Taanderstraat 2, 2222 BE Katwijk E-mail: info@oomen.com To prevent misuse, we ask that you include a copy of your ID (passport photo, MRZ, passport number and BSN masked).

10. Complaints

If you are not satisfied with the way we handle your data, you can file a complaint with the Personal Data Authority at: autoriteitpersoonsgegevens.nl

11. Security of personal data

We take appropriate security measures against misuse, loss, unauthorized access and unwanted disclosure. For concerns or signs of abuse, please contact info@oomen.com or ask for management.

Who we are

Company identity

Oomen Verhuizers BV, KVK nr 81032358 located at Taanderstraat 2 2222 BE Katwijk, is responsible for the processing of personal data as reflected in this privacy statement. Contact details: Oomen Verhuizers BV, Taanderstraat 2, 2222 BE Katwijk; Tel. 088 321 99 00; email: info@oomen.com

Personal data we process

Oomen Movers BV processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

• First and last name, address information, phone number, e-mail address;
• Other personal data that you actively provide e.g. in correspondence and by phone, data about your activities on our website, internet browser and device type, IP address;

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect information about website visitors who are under the age of 16, unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@oomen.com and we will delete this information.

For what purpose and on what basis we process personal data

Oomen Movers BV processes your personal data for the following purposes:

• Entering into, proving and fulfilling the agreement we have with you;
• Calling or emailing you if necessary to perform our services;
• To deliver goods and services to you;
• Remarketing
• Oomen Movers BV also processes personal data if we are legally required to do so, such as address information we need for our tax return.

Automated decision-making

Oomen Movers does not make decisions based on automated processing about matters that could (significantly) affect individuals. These are decisions that are made by computer programs or systems, without the presence of a human being.

How long we keep personal data

Oomen Movers BV stores your personal data no longer than strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:

• Customer data > 5 years
• Data of non-customers for reservation moving date apartment complex > up to one month after moving in

Sharing personal data with third parties

Oomen Movers BV only provides third parties and only when necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Oomen Movers BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Oomen Movers uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer tailored content and advertisements. During your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your Internet browser to no longer store cookies. In addition, you can also delete any information previously stored through your browser settings. For an explanation, see: https://veiliginternetten.nl/wat-zijn-cookies/ Cookies are also set on this website by third parties. These include, for example, advertisers and/or the social media companies. Below is an overview: Cookie: Google Analytics Name: _utma Function: Analytical cookie that measures website traffic Retention period: 2 years

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible permission for data processing or to object to the processing of your personal data by Oomen Movers BV and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you. You may send a request to access, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to: Oomen Movers BV Taanderstraat 2, 2222 BE Katwijk For the attention of the Data Protection Officer To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Oomen Movers BV reminds you of the possibility to file a complaint with the national supervisory authority, the Authority Persoonsgegevens. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Oomen Movers BV takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service at info@oomen.com or ask for the Data Protection Officer.