About Oomen Movers

Moving may sound like a traditional business, but our approach is anything but old-fashioned. We’re a young and modern company: ambitious, sustainable, and dynamic. We’re a close-knit and friendly team that supports one another; we’re growing, so we’re looking for new colleagues who want to help us build our future.

Your role

As a Front Office Associate, you are the first point of contact between an incoming inquiry and the sale. You support our account managers, maintain customer contact over the phone, and ensure that appointments are scheduled smoothly. You’ll qualify leads, schedule appraisal visits, and follow up after the move to check that everything went as planned.

The work is mostly done over the phone (about 75%), supplemented by light front-desk duties and administrative tasks.

What are you going to do?

  • Follow up on requests for quotes and schedule appraisal visits for the account managers
  • Answer customer inquiries received by the sales department
  • Follow up with customers during and after the move to check that everything is going as planned
  • Address any issues that arise after the move or forward them to the appropriate colleague
  • Reporting Concerns and Risks to Account Managers
  • Perform light administrative and support tasks

What are we asking for?

  • Excellent command of Dutch, both spoken and written
  • Business acumen and a passion for customer service over the phone
  • A customer- and solution-oriented approach
  • Independent, detail-oriented, and ambitious – you see this position as a stepping stone to greater opportunities
  • Availability of 32 hours per week
  • Living in the Katwijk area

What do we offer?

  • A salary between €2,900 and €3,200 gross per month based on full-time employment, depending on experience
  • A bonus plan based on actual sales
  • Vacation pay, travel allowance, and a Christmas gift basket
  • Professional Development Budget
  • A seven-month contract with the prospect of a permanent position
  • Workdays are Monday through Friday in a modern office in Katwijk
  • And of course: Friday afternoon drinks with the team

Terms of Employment

  • Corporate Fitness
  • Professional Development Budget
  • Phone Plan

Language

  • Dutch (required)

Interested?

Please send your resume and a brief cover letter to Laury.vanduijvenbode@oomen.com.